Shipping and Delivery
🇬🇧 UK Orders
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Postage: Free with Royal Mail.
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Processing Time: All items are handmade to order by me. Please allow 10–15 days for dispatch.
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Busy Periods: Larger orders or seasonal times (such as Christmas) may take a little longer to complete.
🌍 International Orders
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Postage: Sent via standard Airmail.
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Tracking: By default, parcels do not include tracking. If you’d like tracked delivery, you can upgrade at checkout for an additional cost.
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Delivery Times: Once dispatched, international delivery usually takes 7–10 business days, but delays can occur, especially during peak seasons.
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European Orders: Unfortunately, we are currently unable to ship directly to EU countries.
For the latest postal updates in your country:
- USPS Service Alerts — USA
- Australia Post Updates — Australia
- Canada Post Service Alerts — Canada
ℹ️ Important Information for All Customers
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Handmade with Care: Every order is made by me, to order. Please allow 10–15 days before dispatch, and a little longer for larger or seasonal orders.
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Currency: Prices are listed in GBP (£). Your bank may apply currency conversion rates if you’re ordering from outside the UK. For guidance, you can check approximate rates at xe.com/ucc
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Address Accuracy: Please ensure your shipping address is correct at checkout. If a parcel is returned due to an incorrect address, you may either request a refund (less postage costs) or pay for postage again for re-delivery.
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Customs Charges: All customs duties, tariffs, and import fees are covered by us before your order ships. You will not receive additional bills or surprise charges upon delivery.
- 📩 Heads up! Sometimes our emails like to play hide & seek in your Spam, Junk, or Promotions folder (especially with G.mail & Hotmail account's). If you don’t see us in your inbox, that’s the first place to check!
đź’Ś Questions?
If you’re unsure about shipping methods or would like to ask about your order, please contact me anytime via the contact form