Shipping and Delivery
🇬🇧 UK Orders
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Postage: Free with Royal Mail.
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Processing Time: All items are handmade to order by me. Please allow 10–15 days for dispatch.
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Busy Periods: Larger orders or seasonal times (such as Christmas) may take a little longer to complete.
🌍 International Orders
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Postage: Sent via standard Airmail.
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Tracking: By default, parcels do not include tracking. If you’d like tracked delivery, you can upgrade at checkout for an additional cost.
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Delivery Times: Once dispatched, international delivery usually takes 7–10 business days, but delays can occur, especially during peak seasons.
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European Orders: Unfortunately, we are currently unable to ship directly to EU countries.
For the latest postal updates in your country:
- USPS Service Alerts — USA
- Australia Post Updates — Australia
- Canada Post Service Alerts — Canada
ℹ️ Important Information for All Customers
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Handmade with Care: Every order is made by me, to order. Please allow 10–15 days before dispatch, and a little longer for larger or seasonal orders.
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Currency: Prices are listed in GBP (£). Your bank may apply currency conversion rates if you’re ordering from outside the UK. For guidance, you can check approximate rates at xe.com/ucc
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Address Accuracy: Please ensure your shipping address is correct at checkout. If a parcel is returned due to an incorrect address, you may either request a refund (less postage costs) or pay for postage again for re-delivery.
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Customs Charges: All customs duties, tariffs, and import fees are covered by us before your order ships. You will not receive additional bills or surprise charges upon delivery.
💌 Questions?
If you’re unsure about shipping methods or would like to ask about your order, please contact me anytime via the contact form